Terms & Conditions

SOLARA ENERGY — TERMS AND CONDITIONS

Effective as of July 1st, 2026

Please read these Terms and Conditions ("Terms") carefully before using our website or Services. By accessing or using www.solaraenergy.co or otherwise interacting with Solara, you agree to these Terms. If you do not agree, please do not use the website or Services.

1. ABOUT THESE TERMS

These Terms are a legal agreement between you and Solara Energy LLC ("Solara," "we," "us," or "our"), a licensed California C-10 electrical contractor (CSLB License #1129211). These Terms govern your use of our website, online forms, portals, and other online or offline interactions associated with our products, services, and business activities (collectively, the "Services"). Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.

2. ELIGIBILITY

The Services are intended for users who are at least 18 years old and are property owners, authorized decision-makers, or persons acting on behalf of a property owner or business. By using the Services, you represent that you meet these requirements.

3. NO CONTRACT FOR WORK; ESTIMATES AND PROPOSALS

Information on our website, including descriptions of products, services, pricing, financing, incentives, and estimated energy production or savings, is provided for general informational purposes only. Nothing on the website constitutes a binding offer, quote, or contract to perform work.

Any installation, service, or other work performed by Solara is governed exclusively by a separate written agreement, such as a Home Improvement Contract or service agreement, signed by you and Solara. In the event of any conflict between these Terms and a signed written agreement for work, the signed written agreement controls with respect to that work.

Estimates and proposals are preliminary, are based on information available at the time, and are subject to site conditions, measurements, engineering review, permitting, utility requirements, product availability, and final written agreement. Pricing and availability may change.

4. ENERGY PRODUCTION, SAVINGS, INCENTIVES, AND TAX MATTERS

Any figures we provide regarding energy production, utility bill offset, savings, payback, rebates, incentives, or tax credits are good-faith estimates based on assumptions such as historical usage, utility rates, equipment specifications, weather, shading, and system design. Actual results will vary and are not guaranteed. Utility rates, net-metering and interconnection rules, incentive programs, and tax laws change and are outside our control.

We do not provide legal, tax, accounting, or financial advice. You are responsible for confirming your eligibility for any tax credit, incentive, or rebate with a qualified professional. Consult your own tax advisor regarding the federal Investment Tax Credit or any other tax matter.

5. FINANCING

If you request financing, a lease, a power purchase agreement, or another financial product, that product is offered by an independent third-party provider under its own terms, disclosures, and privacy practices. Solara does not make credit decisions and is not responsible for the products, terms, approvals, or servicing of third-party financing providers.

6. COMMUNICATIONS CONSENT

By providing your telephone number, email address, or other contact information, you agree that we may contact you regarding your inquiry, appointment, quote, project, financing, payment, service, warranty, or account. Where you have provided the required consent, we may also send marketing communications, including by telephone, text message, prerecorded or artificial voice, or automated technologies, consistent with the consent you provided and applicable law.

Consent to receive marketing calls or texts is not a condition of purchasing goods or services. Message and data rates may apply; message frequency varies. You may opt out of marketing communications at any time as described in our Privacy Policy and our Do Not Call Policy.

7. ACCEPTABLE USE

You agree to use the Services only for lawful purposes and not to: violate any law or regulation; interfere with or disrupt the Services or their security; attempt to gain unauthorized access to any system or account; use automated means to scrape, harvest, or collect information; upload malicious code; or use the Services to infringe the rights of others or transmit unlawful, harassing, or deceptive content.

8. INTELLECTUAL PROPERTY

The website and its content, including text, graphics, logos, images, designs, and the Solara Energy name and marks, are owned by or licensed to Solara and are protected by intellectual property laws. You may view and use the website for your personal, non-commercial evaluation of our Services. You may not copy, reproduce, distribute, modify, or create derivative works from our content without our prior written permission.

9. USER SUBMISSIONS, REVIEWS, AND TESTIMONIALS

If you submit a review, comment, photo, or other content to us or through the Services, you grant Solara a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content in connection with our business and marketing, to the extent permitted by law. You represent that you have the right to provide the content and that it is accurate and not unlawful. We are not obligated to publish or retain any submission.

10. THIRD-PARTY WEBSITES AND SERVICES

The Services may link to or integrate with third-party websites, applications, financing portals, payment services, manufacturer portals, or utility services. We do not control and are not responsible for the content, privacy, or practices of third parties. Your use of any third-party website or service is governed by that party's terms and privacy policy.

11. DISCLAIMERS

The website and its content are provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be uninterrupted, error-free, secure, or free of harmful components, or that information on the website is complete, accurate, or current.

This Section does not limit any warranty expressly provided in a signed written agreement for work, or any warranty or right that cannot be disclaimed or limited under applicable law, including the California Contractors State License Law and other consumer-protection laws.

12. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Solara and its owners, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising out of or relating to your use of, or inability to use, the website or Services, even if advised of the possibility of such damages.

Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under applicable law. This Section applies to your use of the website and Services and does not limit rights or remedies you may have under a signed written agreement for work or under applicable consumer-protection law.

13. INDEMNIFICATION

You agree to indemnify and hold harmless Solara and its owners, officers, employees, and agents from and against any claims, damages, losses, and expenses, including reasonable attorneys' fees, arising out of your violation of these Terms, your misuse of the Services, or your violation of any law or the rights of a third party.

14. GOVERNING LAW AND VENUE

These Terms are governed by the laws of the State of California, without regard to conflict-of-laws principles. Subject to Section 15, you agree that any dispute arising out of or relating to the website or these Terms will be brought in the state or federal courts located in Kern County, California, and you consent to the jurisdiction of those courts.

15. DISPUTE RESOLUTION

We encourage you to contact us first so we can try to resolve any concern informally. This Section applies to disputes about your use of the website and these Terms. It does not modify the dispute-resolution, cancellation, or other provisions of any signed written agreement for work, which govern disputes about that work. Any statutory rights you have under California law, including under the Contractors State License Law and applicable consumer-protection statutes, are not waived.

16. CHANGES TO THE SERVICES AND TERMS

We may modify, suspend, or discontinue any part of the Services at any time. We may update these Terms from time to time. The "Effective Date" above indicates when these Terms were last updated. Changes become effective when posted. Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

17. GENERAL

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any provision is not a waiver of that provision. These Terms, together with our Privacy Policy and any signed written agreement for work, constitute the entire agreement between you and Solara regarding your use of the Services.

18. COPYRIGHT AND DMCA NOTICES

Solara respects the intellectual property of others and complies with the notice-and-takedown procedures of the Digital Millennium Copyright Act (DMCA). If you believe that content posted on our Services (such as a review or user submission) infringes your copyright, you may send a written notice to our designated agent that includes: (a) your physical or electronic signature; (b) identification of the copyrighted work claimed to be infringed; (c) identification of the material claimed to be infringing and information reasonably sufficient to let us locate it, such as a URL or screenshot; (d) your contact information, including email address and telephone number; (e) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and (f) a statement, under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner.

If we remove or disable content in response to a notice, we will make a reasonable effort to notify the person who posted it, who may submit a counter-notice under the DMCA. We may, in appropriate circumstances, disable or terminate the accounts of users who are repeat infringers.

Send DMCA notices and counter-notices to our designated agent with the subject line "DMCA NOTICE":

Solara Energy LLC

Attn: DMCA / Copyright Agent

5640 District Blvd, Suite 119

Bakersfield, CA 93311

Email: info@solaraenergy.co

A notice or counter-notice must be truthful and is submitted under penalty of perjury. A false notice may create liability, and you may wish to consult legal counsel before submitting one.

19. CONTACT US

For questions about these Terms, contact:

Solara Energy LLC

5640 District Blvd, Suite 119

Bakersfield, CA 93311

Email: info@solaraenergy.co

Phone: 661-690-1761

CSLB License #1129211